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AVOID THE ECONOMIC IMPACT OF SYSTEM DOWNTIME

Our monitoring solution uses technology that feeds statistics from your network back to our Network Operations Center (NOC). This insight into your environment gives us the ability to keep your network, servers and workstations maintained, available and up-to-date. We keep you proactively ahead of major issues that would otherwise lead to major downtime. In most cases, we are able to identify and solve issues remotely before our clients even realize there’s a problem!

FIND ISSUES BEFORE THEY GET SERIOUS

In today’s corporate world, success depends on reliable networks. As computer technology becomes more integrated with business, system outages can seriously impact the bottom line. Our remote monitoring solution will not only detect a system failure when it happens, but continuous monitoring of your network allows us to discover problems and negative trends long before they get serious and to take proactive measures saving you a lot of headache, hassle and cost in the future. It’s important to know what you have, how well it is working, and recognize signs for needed improvements. This is how forward thinking businesses are leveraging technology as a competitive edge in today’s market. Our 24×7 notifications and alerts along with established escalation procedures ensure that our clients’ networks have over 99.8% up-time.

KEY POINTS

  • Gather baseline and live performance metrics on hardware and networks
  • Create appropriate alerts and tickets when problems arise
  • Track network and device health over time
  • Monitor multiple endpoints and devices simultaneously
  • Automate and schedule maintenance tasks
  • Provide regular reports on uptime and reliability
  • Scientifically recommend necessary upgrades and modifications based on actual usage statistics